As a community of parks, the well-being and safety of our Guests and Team Members is our first priority. The following are actions we are taking company-wide in light of the coronavirus (COVID-19) news.
We are following relevant health department guidelines. We are also closely monitoring CDC guidance and will provide prompt updates should the situation change.
In line with guidance provided by the health authorities, we have further reinforced our cleanliness measures at all parks, including but not limited to:
All Guests are required to have their temperature checked at the door before entering the park. Reopened parks are utilizing CERTIFY technology, a touchless fever detector that provides an automatic notification of high temperatures.
All Team Members required to wear a face covering/mask. Patrons are required to wear a face covering/mask when mandated by local authorities.
Increased daytime cleaning of all high-frequency touch-points on an hourly basis in addition to regular cleaning procedures.
Nightly cleaning and sanitation of facilities.
New sanitation and safety training module completed by all Team Members, along with new safety and sanitation videos posted throughout park.
Dedicated routes for all guests to navigate the park and social distancing floor markers for queuing at lobby and all attractions.
For more information on preventative measures, health updates and additional information about COVID-19, please visit the CDC (Center of Disease Control) website, here: https://www.cdc.gov/coronavirus or the PHAC (Public Health Agency of Canada) website here: https://www.canada.ca/en/public-health